vinegarsyndrome.com

Vinegar Syndrome

Visit the Vinegar Syndrome Help Center to find answers to common questions, connect with a customer service representative, learn about new features and more!

Vinegar Syndrome Help Center

What is the Halfway to Black Friday Flash Pre-order?. The Halfway to Black Friday Flash Pre-order is your chance to secure our new releases for this year’s Halfway to Black Friday Sale! Pre-orders will be available at discounted prices, and we will b

<img src="https://attachments.gorgias.help/eroy0/hc/koz6/hbf24_flash_banner_1-947e00c7-cb60-49e8-a9ea-e93f90d7186f.jpg" style="width: 692px;" class="fr-fic fr-dib">What is the Halfway to Black Friday Flash Pre-order?The Halfway to Black Friday Flash Pre-order is your chance to secure our new releases for this year&#x2019;s Halfway to Black Friday Sale! Pre-orders will be available at discounted prices, and we will be unveiling our next VSU, two VS releases (including the previously announced UHD double feature of CHINA O&#x2019;BRIEN 1 + 2) and our May Cin&#xE9;matographe release.&#xA0;As always, there will be a duo of secret releases available for pre-order, which will be revealed during the Halfway to Black Friday sale.Taking part in the Flash Pre-order also secures you earlier shipping following the sale. All Flash Pre-order participants will have their entire Halfway Sale order haul ship immediately after Subscribers.&#xA0;Plus, we will be offering&#xA0;2x VSMC points&#xA0;site-wide for the duration of the pre-order event!&#xA0;When does it take place?The event will kick off Friday, March 15th at 12:01 AM EDT and will run through Monday, March 18th at 11:59 PM EDT.What will be available to order?&#xA0;We will have 3 ordering options available:<ul><li>Option 1: Pre-Order Everything at the heaviest discount (includes the VSU, Cin&#xE9;matographe, and four VS titles (two announced and two Secret releases)</li><li>Option 2: Individual listings for the new VSU, Cin&#xE9;matographe and the two individual VS titles (one of which being CHINA O&apos;BRIEN 1&amp;2)</li><li>Option 3: A package for just the two Secret Surprise VS releases</li></ul>Can I add these to my March pre-order?The order stacking period for March has already ended, so no Flash Pre-order titles can be added to your March pre-order. Flash Pre-orders cannot be combined with any other orders until the start of the Halfway to Black Friday sale.Will I be able to qualify for free shipping?No. Free shipping thresholds will be disabled, as this is a sales event.When will my order ship?All Flash Pre-orders will be shipping out following our Halfway to Black Friday Sale, which takes place from May 24th - May 27th. As usual, we will begin shipping with our yearly Subscribers, followed immediately by Flash Pre-order customers.&#xA0;I&#x2019;m a Subscriber, what do I need to know?&#xA0;Subscribers will automatically receive the 2 newly announced May VS titles + the 2 secret titles. The new VSU and May Cinematograph titles are not included in the subscription, so will need to be purchased separately with your exclusive 50% off MSRP discount.All Flash Pre-order items will be bundled with your May subscription package and Halfway Sale orders, and sent out immediately following the sale.&#xA0;Please note: The Subscriber price will remain the same for the VSU + Cin&#xE9;matographe titles from now until the sale, but purchasing early will secure you a copy of these limited edition releases. Have any questions? Please&#xA0;<a href="https://support.vinegarsyndrome.com/en-US/contact">contact us</a>&#xA0;and we&#x2019;ll get back to you ASAP.&#xA0;

Halfway to Black Friday Flash Pre-Order - FAQ

General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin

General ShippingHow do you ship?Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed during holidays and during/after website events (Black Friday, Halfway to Black Friday, Subscriber Week, etc.)Do you ship Internationally?Absolutely! See the International Shipping section below for additional information. Domestic U.S. ShippingHow much is shipping in the U.S.?$6 Standard - Most of these packages will ship via USPS Media Mail or First Class depending on order size and delivery location.$12 Deluxe - Most of these packages will ship via FedEx Express Saver, USPS Priority or FedEx Ground depending on order size and delivery location.&#x2026;if your order is over $100 it ships FREE Standard ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersHow long will it take to get my package?Generally, orders placed with Standard shipping will arrive within 5 business days. Most order placed with Deluxe shipping should arrive in 2-3 days.Can I track my package?You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear in USPS&#x2019;s or FedEx&apos;s website. Canadian ShippingDo you have a Canadian presence?We will no longer be doing order fulfillment out of our Canada facility. Instead, we have opened up a brand new Vinegar Syndrome store in Toronto! You can visit us at 399 Roncesvalles Ave.All orders to Canada will ship from one of our US warehouses now.&#xA0;How much is Canadian shipping?We have a simple flat rate shipping option for International customers.Please note: All prices below are in USD.$12 Canada - Most packages will ship via FedEx International depending on order size and delivery location. Orders addressed to PO Boxes will be shipped via USPS International service.&#xA0;...if your order is over $100 it ships FREE ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersCan I track my package?You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear on FedEx&apos;s website.When will my package arrive?Our Canadian customers are constantly impressed by how quick their orders arrive, but shipping times will vary greatly depending on where you live.Ontario = 2-3 days in transitQuebec &amp; Manitoba = 4-6 days in transitAll other provinces = 5-7 days in transit International ShippingHow much is International shipping?We have a simple flat rate shipping option for International customers.Please note:&#xA0;All prices below are in USD.$20 International&#xA0;- Most packages will ship via FedEx International depending on order size and delivery location.&#x2026;if your order is over $200 it ships FREE ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersHow do you ship? Can I track my package?We ship in sturdy boxes via FedEx International.You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear on FedEx&apos;s website.When will my package arrive?Our International customers are constantly impressed by how quick their orders arrive, but shipping times will vary greatly depending on where you live.That said, plan on one to two weeks for delivery or more depending on customs.It&#x2019;s been over a month and my package has not yet arrived.Don&#x2019;t panic! Your package may be held up in customs. Call your local FedEx rep and check with them.If that doesn&#x2019;t work, please chat with us or email us at <a data-fr-linked="true" href="mailto:orders@vinsyn.com">orders@vinsyn.com</a> and we&#x2019;ll see what we can do to help. Limited Edition ReleasesIs there a maximum order limit?Limited Edition releases (including slipcovers), are limited to (2) copies per customer. Certain Limited Edition releases will be limited to (1) copy per customer.What happens when the Limited Slipcovers sell out?If the release itself is not limited, when the Limited Slipcovers sell out we will begin selling the standard edition (same version without the slipcover).Does &apos;adding to cart&apos; reserve my copy?No! Like most e-commerce websites, your items are not guaranteed until payment is completed.&#xA0; Quality Policy for Slipcovers, Box Sets and all other Paper PackagingMy slipcover or box set has minor damage, can I get a replacement?&#xA0;We are big physical media collectors ourselves and we understand the (sometimes) extreme OCD that comes along with it. Please know that there is no such thing as a flawless or perfect slipcover or box set. Due to the process of manufacturing paper products, every piece of paper packaging we sell will have minor imperfections. Expect to occasionally receive slipcovers and box sets that have slightly dinged corners, imperfect edges, small scuff marks, etc. These types of imperfections are inherent to the printing process and are to be expected. For the reasons above, please limit replacement requests to major damage that was obviously incurred during transit. Replacement requests for what we determine to be minor imperfections will not be honored. Common Subscriber QuestionsCan I get 50% off Partner Label or Sub Label titles released in the past?&#xA0;The 50% off SRP Subscriber discount will only apply to titles released during your current subscription period. Titles released prior to your current subscription period will not be eligible for the discount. NOTE: Subscribers MUST be logged in to view discounted prices.By my calculations, I am not receiving the full 50% off discount for Partner Labels and/or Sub Labels. What gives?The 50% off discount is calculated from the SRP (Suggested Retail Price). On our website, the SRP is the higher figure dollar amount with the <s>strike through</s>. Pre-ordersHow does your pre-order process work?Due to the limited nature of some of our releases, pre-orders are charged upfront. Orders containing pre-order items will not ship until pre-orders are in-stock (usually one week prior to street date). You will receive a shipping confirmation email with tracking upon shipping. Modifying an OrderCan I add or swap out an item?Sure, as long as you catch us before we ship it out (we&#x2019;re fast shippers). Chat with us or email us asap at <a data-fr-linked="true" href="mailto:orders@vinsyn.com">orders@vinsyn.com</a> with the details.Can I change the shipping address?Sure, please see above!&#xA0; Problems and ReturnsSomething was missing or I received the wrong thing!Sorry to hear that. Email us at <a data-fr-linked="true" href="mailto:orders@vinsyn.com">orders@vinsyn.com</a> or start a chat with us with the information and we&#x2019;ll help you out.My stuff arrived damaged!If your item(s) were damaged during shipment, please send us a picture of the damage immediately upon receipt. In most cases, we&#x2019;ll ship out a replacement copy asap.Can I return or exchange an unopened item?All sales are final and we do not offer returns or exchanges unless items were damaged during shipping (please see above). &#xA0;PaymentsWhat payments do you accept?We accept all major credit cards. Payments are processed through PayPal and Shopify Payments, allowing for express checkouts using Shop Pay, Apple Pay, PayPal Express, Google Pay, etc. We also accept payment installments through Shop Pay.&#xA0; Contact UsOrder related emails:<a data-fr-linked="true" href="mailto:orders@vinsyn.com">orders@vinsyn.com</a>General contact email:<a data-fr-linked="true" href="mailto:contact@vinsyn.com">contact@vinsyn.com</a>Mailing address:Vinegar Syndrome100 Congress StreetBridgeport, CT 06604<a href="https://support.vinegarsyndrome.com/en-US/contact">Contact Form</a>

Store Policies - FAQ

If you are browsing the VS website, you already have a passion for film. Here's a golden opportunity to join the VS team and merge your passion with a solid high-growth career!. Vinegar Syndrome is a fast-growing entertainment company originally foun

If you are browsing the VS website, you already have a passion for film. Here&apos;s a golden opportunity to join the VS team and merge your passion with a solid high-growth career!Vinegar Syndrome is a fast-growing entertainment company originally founded in 2012 for the preservation and releasing of cult and genre film on home video. We are quickly expanding into all other media, including: comics &amp; print, music, toys and games, and original film production. Join a fast-paced cinema-obsessed company that has a strong DIY and indie core with limitless opportunities for growth. We offer excellent benefits, including: health/vision/dental insurance, company matching retirement plans, paid holidays, generous sick and vacation days, among others! -- ACCOUNTANT --We are currently looking for a full time ACCOUNTANT to work out of our CT office. Please note: remote workers will NOT be considered for this position.Pay: $65,000+ Annual Salary (depending on experience)Please see below for a list of job responsibilities and/or skills needed.<ul><li style="color: rgb(0, 0, 0);">Manage monthly &amp; quarterly financial reporting, ensuring a high level of accuracy and a commitment to continuous process improvement.</li><li style="color: rgb(0, 0, 0);">Oversee input of all revenue, AR and monthly distributor and website sales, digital sales</li><li style="color: rgb(0, 0, 0);">Manage Accounts Payable by entering, tracking invoices and paying invoices with accurate account and project allocations.</li><li style="color: rgb(0, 0, 0);">Ensure that project transactions are recorded and maintained accurately in the accounting system as well as manage inventory reconciliations.</li><li style="color: rgb(0, 0, 0);">Work effectively generating Licensor Royalties to ensure accuracy and reporting requirements are maintained and met in a timely manner.</li><li style="color: rgb(0, 0, 0);">Review and update accounting controls and procedures as needed, GL management, and oversee and perform account reconciliations.</li><li style="color: rgb(0, 0, 0);">Manage annual audits &amp; tax filing and coordinate with auditors as required.</li></ul>REQUIREMENTS:<ul><li style="color: rgb(0, 0, 0);">Must be proficient in QuickBooks Desktop and QuickBooks Online.</li><li style="color: rgb(0, 0, 0);">Bachelor&#x2019;s degree in Accounting or Finance, CPA qualification highly desirable.</li><li style="color: rgb(0, 0, 0);">Minimum of 5 years prior experience in a similar position/level; entertainment/media company experience preferred.</li><li style="color: rgb(0, 0, 0);">Must have strong analytical and problem-solving skills, be an excellent communicator, detail-oriented, well-organized, and be a demonstrated leader and collaborator.</li><li style="color: rgb(0, 0, 0);">Must demonstrate an ability to successfully manage and develop employees, and the ability to work effectively under pressure to meet deadlines.</li><li style="color: rgb(0, 0, 0);">Strong proficiency in Microsoft Office</li><li style="color: rgb(0, 0, 0);">Ability to create and manage Excel Spreadsheets and generate reports in Excel</li></ul>Send an email with your resume to <a data-fr-linked="true" href="mailto:careers@vinsyn.com">careers@vinsyn.com</a> with the below information:Subject: ACCOUNTANTBody: Include a brief intro along with your current locationAttach: Current resume and cover letter (PDF formatted) -- WAREHOUSE ASSOCIATE --We are currently looking for full time WAREHOUSE ASSOCIATES to work out of our CT facility.&#xA0;Please note: remote workers will NOT be considered for this position.Pay: $18-$22/hr depending on experiencePlease see below for a list of job responsibilities and/or skills needed.<ul><li>Picking, packaging and shipping of online orders</li><li>Knowledge and experience with shipping and sales platforms such as ShipStation, ShipHero, Shopify and Endicia/Stamps.com is a plus, but not a requirement</li><li>Job entails being on your feet and lots of high-paced movement</li><li>Must be detailed oriented, organized and self-motivated</li><li>Neat and organized is a must with good direction following skills</li><li>Occasional lifting of boxes weighing as much as 50 lbs and the operation of a pallet jack</li><li style="font-size: 14px;"><span id="isPasted" style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Must be able to work as part of a team in a&#xA0;<span style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">warehouse<span style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;environment<br style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></li></ul>Send an email with your resume to <a data-fr-linked="true" href="mailto:careers@vinsyn.com">careers@vinsyn.com</a> with the below information:Subject: WAREHOUSE ASSOCIATEBody: Include a brief intro along with your current locationAttach: Current resume (PDF formatted) <div id="isPasted" style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: center;">-- RETAIL ASSOCIATE (Aurora, CO) --</div><div style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div><div>We are currently looking for a full and part time RETAIL ASSOCIATE to work out of our Aurora, CO brick and mortar media store, The Archive. Please note: remote workers will NOT be considered for this position.Pay: ~ $20/hr depending on experience Please see below for a list of job responsibilities and/or skills needed.<ul style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; margin-left: 20px;"><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Able to provide friendly, knowledgeable customer service</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Reliable, trustworthy</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Reliably handle and count cash, run credit card payments through POS system</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Must be available to work weekends</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Ability to work and communicate as part of a team</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Accurately price and buy new and used media from customers</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Build sustainable relationships and trust with long-term customers</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Must be detailed oriented, organized and self-motivated</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Knowledge of or ability to learn platforms such as Square, Ebay, Discogs, Shopify and more, as needed</li><li style="margin-left: 15px; box-sizing: inherit; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 24px;">Retail and media buying experience is a plus</li></ul>Send an email with your resume to <a href="mailto:careers@vinsyn.com" target="_blank">careers@vinsyn.com</a> with the below information:Subject: ARCHIVE COLORADO RETAIL POSITIONBody: Include a brief intro along with your current locationAttach: Current resume and cover letter (PDF formatted)</div> <img src="https://attachments.gorgias.help/uploads.gorgias.io/kREQL2bPd0NxMl8n/P1080081-a292c0dc-2fec-4634-b5bc-6996a2a97469.jpg" style="width: 496px;" class="fr-fic fr-dib">

Careers

#1. What is Order Stacking?. This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add t

#1. What is Order Stacking?This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add to their existing order for free using a shipping option called &quot;Add to my existing order&quot; during checkout.&#xA0;#2. How do I do it?To enable the free &quot;Add to my existing order&quot; shipping method at checkout, you must first place an order that contains a pre-order product. Once that order has been placed, you will see a special shipping option at checkout called &quot;Add to my existing pre-order (current month)&quot;. Use this free shipping option to add additional products to your existing pre-order. This free shipping option will be disabled around the middle of the given month.#3. When does the Order Stacking period end?The Order Stacking period ends somewhere around the middle of each eligible order stacking month. At that point, the special free shipping option with be disabled. We will then begin the process of merging orders and preparing them for shipping. Note: It will always be in effect until at least the 10th of the month.#4. Will placing additional orders delay my shipping?&#xA0;Absolutely not. We have been merging orders for years and have developed a very streamlined solution for processing multiple orders from the same customer. Placing multiple order will have zero effect on your order processing or handling time.#5. I&apos;m a current Subscriber, does this change anything for me?&#xA0;Nope. You should continue to use your regular &quot;Subscriber Shipping&quot; method. Your orders will also continue to ship first.&#xA0;#6. Do you have additional questions?Please send any additional questions or feedback to: <a data-fr-linked="true" href="mailto:contact@vinsyn.com">contact@vinsyn.com</a>. This is the first time offering this service outside of a sales event, so please let us know what you think - whether good or bad.&#xA0;

Order Stacking - FAQ

What is the Vinegar Syndrome Media Club (VSMC)?. VSMC is Vinegar Syndrome's loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products & discount

<img src="https://uploads.gorgias.io/kREQL2bPd0NxMl8n/VSMC_Logo-8fcb36f1-e785-4ce6-8313-506379526670.jpg" style="width: 140px;" class="fr-fic fr-dib">What is the Vinegar Syndrome Media Club (VSMC)?VSMC is Vinegar Syndrome&apos;s loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products &amp; discounts.How do I become a member?Join the club by simply creating an account on our website. Becoming a member earns you 75 points! If you already have an account with us, you will automatically have 75 points visible in your rewards history.How do I earn points?Earn points with every purchase. $1 spent equals 2 points. You can also earn points by visiting the rewards page and checking out the &apos;Ways to Earn Points&apos; section.&#xA0;What can I use my points on?&#xFEFF;Points can be redeemed for <a href="https://vinegarsyndrome.com/collections/vsmc-exclusive-products">exclusive VSMC products</a> or they can be used for direct discounts on purchases. When using points for a direct discount, you can redeem your points in 500 point increments. For example, 500 points equals $5 off your purchase.How do I redeem my points for products?The exclusive VSMC products can be redeemed by browsing the <a href="https://vinegarsyndrome.com/collections/vsmc-exclusive-products">VSMC collection</a> or through the <a href="https://vinegarsyndrome.com/pages/rewards">rewards page</a>. Customers MUST already have at least one &apos;purchasable&apos; item in their cart in order for a redeemable product to be added to their cart. Customers may not redeem more than one exclusive product per purchase.Can points be used on the App?Yes, you can redeem your points for direct coupons on our App. When logged in, you will see a &apos;rewards&apos; icon on the top right of the screen. This is where you will be able to redeem points. An exclusive VSMC product page on the App will be coming soon.&#xA0;Will VSMC exclusive products always be in stock?No, our exclusive products list will always be rotating. New products will be added to the rotation, while other products will be removed. If a loyalty product sells out, we CANNOT guarantee that it will be restocked.&#xA0;I used my points by mistake. Can anything be done?Yes! We understand mistakes can be made and points can be used too hastily. If this happens, please <a href="https://support.vinegarsyndrome.com/en-US/contact">contact us</a> and we can help out.My referral is not working. What do I do?Please make sure you are following ALL of the guidelines for our referral program:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">The referee is a first time customer (does NOT have a VS account)</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">The referee makes a minimum $30 first purchase</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">You are NOT referring someone on the same WiFi network</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Referrals will only work with new customers. If it is their first time ordering with Vinegar Syndrome they will be able to use the referral coupon, and the referrer will be granted 500 points upon the referee&apos;s first purchase. If you are still having problems, please <a href="https://support.vinegarsyndrome.com/en-US/contact">contact us</a>.</li></ul>Will my points expire?No, points NEVER expire. Take all the time you need to save up for that top product.What is my &apos;Tier Status&apos;?There are currently 3 tiers to the media club: 8mm, 16mm, and 35mm. You are placed into a specific tier based on how much you have spent. Each tier grants you special perks. To view your status, please visit the <a href="https://vinegarsyndrome.com/pages/rewards">rewards page</a>.&#xA0;Can I lose my status?Yes. After you have been a member of a specific status for a full calendar year, your membership will reset.&#xA0;I entered my birthday, but did not receive points. Why?If you entered your birthday on OR within 30 days of your birthday, you will be granted the points 30 days after you entered the date. For example, if your birthday is on January 1st and you entered in the date on January 1st, you will be awarded the points on January 31st.

Vinegar Syndrome Media Club - FAQ

How can I review a product?. Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review. Who is eligible to submit a review?. Customers who have placed an order with us for eligible products since

<p id="isPasted" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://cdn.shopify.com/s/files/1/0092/3025/4180/files/Film_Reel_Reviews_480x480.jpg?v=1681395361" alt width="221" height="124" class="fr-fic fr-dib">How can I review a product?Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review.Who is eligible to submit a review?Customers who have placed an order with us for eligible products since the beginning of 2023 will be receiving an email to review their purchase(s).Can I choose what to review?&#xA0;The review request email will highlight one product from your order to review. However, after submitting the initial review, you will be prompted to review multiple products that were part of the same order.I haven&apos;t received review request emails for all of the eligible products I&apos;ve ordered.&#xA0;Due to system limitations, you will only receive review request emails for up to 10 products a month. If you order more than 10 products in any given month, the additional requests will be sent out later on.&#xA0;What if I want to review something from a past purchase before 2023?For now, we are only accepting reviews from recent verified purchases. We may start collecting reviews on older orders / products in the future.&#xA0;I am a subscriber. Can I review my monthly VS packages?Unfortunately subscribers will NOT have the ability to review the VS products that are a part of their monthly packages (for now). Please feel free to review any other products from orders that are being added on to your monthly subscription packages.What&apos;s the point of reviewing products?We encourage customers to leave reviews to help grow the knowledge and awareness of our products, while also giving new visitors the ability to get a better idea of what our products are all about. Plus, every verified / eligible reviewer will receive VSMC loyalty points upon submission of each review!How do I get VSMC points for reviews?You must be a Vinegar Syndrome Media Club member in order to receive points for reviews. Points are only granted for reviews from past purchases, so they must be verified reviews. Here is a breakdown of points earning:<ul><li style="font-size: 14px;">Each verified / published review = 50 points</li><li style="font-size: 14px;">Add a photo = 25 points</li><li style="font-size: 14px;">Add a video = 25 points</li></ul>Should I be reviewing on the product itself or the content of the movie?All reviews are encouraged and welcome! Whether you would like to leave a review on the movie itself, about the packaging of the product, the quality of the transfer or the way it was shipped - that is up to you! We just ask to keep all of the above in mind when leaving a review.Can I review Vinegar Syndrome&apos;s website/customer experience?Yes! You will be prompted to leave a site review after filling out the form for a product review.Who can see my review?As long as the review makes it through the publication process, anyone will be able to see the review while browsing products on the website/app.I made a mistake and need to change my review. What now?Please <a href="https://support.vinegarsyndrome.com/en-US/contact">contact us</a> and we can send out a re-review request.Important Notes:<ul><li style="font-size: 14px;">Reviews coming in directly from the app will NOT be eligible for VSMC points</li><li style="font-size: 14px;">Please only review products from the review request email</li><li style="font-size: 14px;">Reviews cannot be simple, one word responses</li><li style="font-size: 14px;">Reviews must be relevant to the product being reviewed</li><li style="font-size: 14px;">We reserve the right to reject any reviews or photos/videos that don&apos;t fall under the acceptable criteria</li></ul>

Product Reviews - FAQ

We at Vinegar Syndrome have officially launched our mobile app! Download it now on the App Store or Google Play Store!. Developing a user friendly app for our customers to ease their shopping experience has always been a goal of ours at VS. We know m

We at Vinegar Syndrome have officially launched our mobile app! Download it now on the App Store or Google Play Store!Developing a user friendly app for our customers to ease their shopping experience has always been a goal of ours at VS. We know many of you use your mobile devices on our website, and now you will be able to do so through the sleek new app!Here is what you can expect from our mobile app:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">A user-friendly interface allowing you to easily browse our catalog and make purchases with a push of a button.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Apple Pay! We now accept Apple Pay as a form of payment through the app. Apple Pay will be coming to our online store in the near future, as well as Google Pay.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Dedicated sections to browse certain collections, genres, the latest trailers, and more!</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Your VS account will be linked with the app. You will be able to view your order history, track shipments, view your cart, etc.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">VSMC rewards points are available to redeem for coupons/discounts on the app</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Set your app account up with your very own Wishlist, so you can easily tag items for purchase in the future (Black Friday!!). The Checklists will still be available to view through the app as well.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Stay up to date with push notifications! If you need to know about everything VS, then enable push notifications to get alerts about new products, sales, shipping notifications, items back in stock, etc.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Eventually we hope app users will have access to exclusive in-app coupons, products and more!</li></ul>*NOTICE: The app will not feature any of our M&#xE9;lusine products, or any similar products of that nature. If you would like to purchase these products you will still have to order through our sister website, <a href="http://melusine.com">M&#xE9;lusine</a>.Questions, concerns, or comments? Email us at <a data-fr-linked="true" href="mailto:contact@vinsyn.com">contact@vinsyn.com</a>iOS App Store: <a href="https://apps.apple.com/us/app/vinegar-syndrome/id1562025506">link</a>Android Google Play Store:&#xA0;<a href="https://play.google.com/store/apps/details?id=co.tapcart.app.id_oDmfpY5gHU">link</a> <img src="https://uploads.gorgias.io/kREQL2bPd0NxMl8n/Screenshot_2023-08-04_at_8.36.56_AM-70067ec4-3e1c-46d9-9510-d15e4ee0cac0.png" style="width: 196px;" class="fr-fic fr-dib">

Mobile App Information

Distribpix/Vinegar Syndrome, 100 Congress Street, Bridgeport CT, 06604. www.vinegarsyndrome.com. PRESS RELEASE. Contact:. Steven Morowitz. steven@vinsyn.com. FOR IMMEDIATE RELEASE. July 25, 2023. A Home Video Merger of Epic Proportion. Bridgeport, Co

<img width="468" src="https://uploads.gorgias.io/kREQL2bPd0NxMl8n/undefined-96b1ba30-92af-4774-b112-dbd2d98a52f8" alt="PR_LOGOS_TOP.jpg" class="fr-fic fr-dii" style="width: 612px;"> &#xA0;Distribpix/Vinegar Syndrome, 100 Congress Street, Bridgeport CT, 06604www.vinegarsyndrome.com&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;&#xA0;PRESS RELEASE&#xA0;Contact:Steven Morowitz&#xA0;<a href="mailto:distribpix@vinsyn.com">steven@vinsyn.com</a>&#xA0;FOR IMMEDIATE RELEASEJuly 25, 2023&#xA0;A Home Video Merger of Epic Proportion &#xA0;&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;Bridgeport, Connecticut - Vinegar Syndrome is excited to announce an exclusive distribution partnership with legendary&#xA0;NYC-based exploitation and sexploitation producer and distributor, Distribpix Inc.&#xA0;This partnership will bring Distribpix&#x2019;s extensive catalog of close to 300 feature films to Home Video, including countless never on disc titles as well as classic exploitation films from genre masters such as Michael and Roberta Findlay, the Amero Brothers, Joe Sarno, Chuck Vincent, Radley Metzger, Ron Sullivan, and Shaun Costello, among dozens more. Additionally, Distribpix&#x2019;s unprecedented archive of key 1960s and early 70s exploitation rarities, many of which have been completely unavailable since the VHS and early DVD era, will at last be making their return to disc, all newly restored and presented in the type of deluxe, collector-centric editions that both Distribpix and Vinegar Syndrome are known for creating.&#xA0;Vinegar Syndrome co-founder Joe Rubin, in describing the collaboration said,&#xA0;&#x201C;Vinegar Syndrome and Distribpix have worked together before Vinegar Syndrome existed. This venture has been a long time coming and I couldn&#x2019;t be more excited to be working on preserving, restoring and releasing this collection. So many of the best and most significant sexploitation and early hardcore features were produced by Distribpix and it is an honor to finally be able to consider them part of the Vinegar Syndrome family.&#x201D;&#xA0;Head of Distribpix Inc, Steven Morowitz responded&#xA0;&#x201C;The gang at Vinegar Syndrome is wonderful; they opened their doors and welcomed me into their family. I am honored and grateful for this opportunity and together we are going to produce some absolutely amazing packages. Vinegar Syndrome is the best at what they do, from the highest quality restorations, to top-notch physical releases, so this really is a perfect match and the best spot for Distribpix. Our companies not only thrive on excellent restorations and releasing, but there is a major emphasis on film preservation and archiving, which was equally attractive to me.&#x201D;&#xA0;While schedule specifics are still being worked out, Radley Metzger and Gerard Kikoine&#x2019;s, The Tale of Tiffany Lust (1981), starring Veronica Hart, Vanessa Del Rio, Desiree Cousteau, Samantha Fox, George Payne, and Dominique St Clair, will be making its world 4K UHD and Blu-Ray debut late this summer, while Michael Findlay&#x2019;s notorious Flesh Trilogy is being prepared for a Blu-Ray release this fall, in partnership with Something Weird Video. Additionally, the Command Cinema line which has been distributed by Distribpix for the last several years will also be joining the Distribpix/Vinegar Syndrome family and will see both Blu-Ray and 4K debuts of producer/director, Cecil Howard&#x2019;s acclaimed erotica.&#xA0;&#xA0;&#xA0;This monumental merger coincides with the launch of M&#xE9;lusine, a new online marketplace for premium home video editions of sexploitation and hardcore cinema primarily produced during both genres&#x2019; golden ages: the early 1960s through the late 1980s. In addition to serving as the new retail home for&#xA0;Command Cinema, several other brandings will be launched:&#xA0;&#xA0;M&#xE9;lusine, which will serve as the flagship brand, will offer deluxe 4K UHD/Blu-ray combo pack editions of some of the landmark works in hardcore theatrical features, with an emphasis on works by the genre&#x2019;s most acclaimed filmmakers.&#xA0;&#xA0;Quality X, the name of which pays homage to what was one of the most esteemed early home video distributors of erotic entertainment, will offer single film Blu-ray editions of standout and hidden gem theatrical hardcore features from around the globe.&#xA0;&#xA0;Distribpix&#xA0;itself will become home to all things sexploitation, pulling from both Vinegar Syndrome and Distribpix&#x2019;s vast libraries and ranging from the earliest nudie cuties all the way through the tail end of theatrical softcore. Releases will be single, double and triple feature Blu-rays. &#xA0;&#xA0;Finally, Vinegar Syndrome&#x2019;s acclaimed hardcore feature branding, Peekarama, will continue to offer double feature Blu-rays of hardcore films in all genres.In keeping with Vinegar Syndrome and Distribpix&#x2019;s focus on film preservation, releases under all branding will meet the highest standards in presentation quality and the most comprehensive available extras.&#xA0;&#xA0;The union between the two companies will produce the widest and most diverse catalog of exploitation, sexploitation and classic hardcore features, available on disc anywhere in the world. <img src="https://uploads.gorgias.io/kREQL2bPd0NxMl8n/undefined-18b3a921-fe00-4103-9bb0-43e8b82cbae5" style="width: 674px;" class="fr-fic fr-dib">

Vinegar Syndrome / Distribpix Press Release

General ShippingHow do you ship?Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed during holidays and during/after website events (Black Friday, Halfway to Black Friday, Subscriber Week, etc.)Do you ship Internationally?Absolutely! See the International Shipping section below for additional information. Domestic U.S. ShippingHow much is shipping in the U.S.?$6 Standard - Most of these packages will ship via USPS Media Mail or First Class depending on order size and delivery location.$12 Deluxe - Most of these packages will ship via FedEx Express Saver, USPS Priority or FedEx Ground depending on order size and delivery location.&#x2026;or if your order is over $100 it ships FREE Standard ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersHow long will it take to get my package?Generally, orders placed with Standard shipping will arrive within 5 business days. Most order placed with Deluxe shipping should arrive in 2-3 days.Can I track my package?You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear in USPS&#x2019;s or FedEx&apos;s website. Canadian ShippingDo you have a Canadian presence?We will no longer be doing order fulfillment out of our Canada facility. Instead, we have opened up a brand new retail location in Toronto! You can visit us at <span id="isPasted" style="color: rgb(31, 31, 31); font-family: Roboto, arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">399 Roncesvalles Ave.All orders to Canada will ship from one of our US warehouses now.&#xA0;How much is Canadian shipping?We have a simple flat rate shipping option for Canadian customers.&#xA0;(Please note: All prices are in USD)$12 Canada - Most packages will ship via FedEx International depending on order size and delivery location. Orders addressed to PO Boxes will ship via USPS International.&#xA0;&#x2026;or if your order is over $100 it ships FREE ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersCan I track it?You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear on FedEx&apos;s website.When will my package arrive?Our Canadian customers are constantly impressed by how quick their orders arrive, but shipping times will vary greatly depending on where you live.Ontario = 2-3 days in transitQuebec &amp; Manitoba = 4-6 days in transitAll other provinces = 5-7 days in transit International ShippingHow much is International shipping?We have a simple flat rate shipping option for International customers. (Please note: All prices are in USD)$20 International&#xA0;- Most packages will ship via FedEx International depending on order size and delivery location.&#x2026;or if your order is over $200 it ships FREE ** free shipping thresholds are disabled during Sales Events &amp; Flash Pre-OrdersHow do you ship? Can I track it?We ship in sturdy boxes via FedEx International.You will receive an email notification with tracking information once your shipping label has been created. Please allow up to 24 hours for tracking data to appear on FedEx&apos;s website.When will my package arrive?Our International customers are constantly impressed by how quick their orders arrive, but shipping times will vary greatly depending on where you live.That said, plan on one to two weeks for delivery or more depending on customs.It&#x2019;s been over a month and my package has not yet arrived.Don&#x2019;t panic! Your package may be held up in customs. Call your local FedEx rep and check with them.If that doesn&#x2019;t work, please chat with us or email us at <a data-fr-linked="true" href="mailto:orders@vinsyn.com">orders@vinsyn.com</a> and we&#x2019;ll see what we can do to help.

Shipping Policy

Something was missing or I received the wrong thing!Sorry to hear that. Visit our Help Center, chat with us or email us at orders@vinsyn.com with the information and we’ll help you out. My stuff arrived damaged!If your item(s) were damaged during shi

<p id="isPasted" style="margin: 0px 0px 1rem; color: rgb(31, 33, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Something was missing or I received the wrong thing! Sorry to hear that. Visit our <a href="https://support.vinegarsyndrome.com/en-US">Help Center</a>, chat with us or email us at orders@vinsyn.com with the information and we&#x2019;ll help you out.<p style="margin: 0px 0px 1rem; color: rgb(31, 33, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">My stuff arrived damaged! If your item(s) were damaged during shipment, please send us a picture of the damage immediately upon receipt. In most cases, we&#x2019;ll ship out a replacement copy asap.<p style="margin: 0px; color: rgb(31, 33, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Can I return or exchange an unopened item? All sales are final and we do not offer returns or exchanges unless items were damaged during shipping (please see above).

Refund Policy

Privacy Policy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is informatio

Privacy PolicyThis privacy policy has been compiled to better serve those who are concerned with how their &#x2018;Personally Identifiable Information&#x2019; (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our website?When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. When do we collect information?We collect information from you when you register on our site, place an order or enter information on our site. How do we use your information?We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:&#x2022; To allow us to better service you in responding to your customer service requests.&#x2022; To quickly process your transactions.&#x2022; To send periodic emails regarding your order or other products and services. How do we protect your information?We do not use vulnerability scanning and/or scanning to PCI standards.An external PCI compliant payment gateway handles all CC transactions.We do not use Malware Scanning.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use &#x2018;cookies&#x2019;?Yes. Cookies are small files that a site or its service provider transfers to your computer&#x2019;s hard drive through your Web browser (if you allow) that enables the site&#x2019;s or service provider&#x2019;s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We use cookies to:&#x2022; Help remember and process the items in the shopping cart.&#x2022; Understand and save user&#x2019;s preferences for future visits.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser&#x2019;s Help Menu to learn the correct way to modify your cookies.If users disable cookies in their browser:If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly. Third-party disclosure:We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Third-party linksOccasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. SMS MessagingWe value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program. GoogleGoogle&#x2019;s advertising requirements can be summed up by Google&#x2019;s Advertising Principles. They are put in place to provide a positive experience for users. <a data-fr-linked="true" href="https://support.google.com/adwordspolicy/answer/1316548?hl=en">https://support.google.com/adwordspolicy/answer/1316548?hl=en</a>We have not enabled Google AdSense on our site but we may do so in the future. California Online Privacy Protection ActCalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law&#x2019;s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. &#x2013; See more at:<a data-fr-linked="true" href="http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf">http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf</a>According to CalOPPA, we agree to the following:Users can visit our site anonymously.Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.Our Privacy Policy link includes the word &#x2018;Privacy&#x2019; and can easily be found on the page specified above.You will be notified of any Privacy Policy changes:&#x2022; On our Privacy Policy PageCan change your personal information:&#x2022; By logging in to your account How does our site handle Do Not Track signals?We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking?It&#x2019;s also important to note that we do not allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act)When it comes to the collection of personal information from children under the age of 13 years old, the Children&#x2019;s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States&#x2019; consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children&#x2019;s privacy and safety online. Fair Information PracticesThe Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:We will notify you via email&#x2022; Within 7 business daysWe also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN-SPAM ActThe CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:&#x2022; Process orders and to send information and updates pertaining to orders.&#x2022; Send you additional information related to your product and/or service&#x2022; Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.To be in accordance with CAN-SPAM, we agree to the following:&#x2022; Not use false or misleading subjects or email addresses.&#x2022; Identify the message as an advertisement in some reasonable way.&#x2022; Include the physical address of our business or site headquarters.&#x2022; Monitor third-party email marketing services for compliance, if one is used.&#x2022; Honor opt-out/unsubscribe requests quickly.&#x2022; Allow users to unsubscribe by using the link at the bottom of each email.If at any time you would like to unsubscribe from receiving future emails, you can email us at <a data-fr-linked="true" href="mailto:contact@vinsyn.com">contact@vinsyn.com</a> and we will promptly remove you from ALL correspondence. Contacting UsIf there are any questions regarding this privacy policy, you may contact us using the information below.Vinegar Syndrome100 Congress StreetBridgeport, CT 06604United States<a data-fr-linked="true" href="mailto:contact@vinsyn.com">contact@vinsyn.com</a>475-731-1778 Last Updated on 2023-10-20

Privacy Policy

TERMS AND CONDITIONS OVERVIEW. This website is operated by Vinegar Syndrome LLC. Throughout the site, the terms “we”, “us” and “our” refer to Vinegar Syndrome LLC. Vinegar Syndrome LLC offers this website, including all information, tools and service

Terms & Conditions

ORDER RELATED CONTACT EMAILS:. orders@vinsyn.com. GENERAL CONTACT EMAIL:. contact@vinsyn.com. MAILING ADDRESS:. Vinegar Syndrome HQ. 100 Congress Street. Bridgeport, CT 06604. Vinegar Syndrome CO. 1421 Dayton Street. Aurora, CO 80010. PHONE:. 475-731

ORDER RELATED CONTACT EMAILS:<a href="mailto:orders@vinsyn.com?subject=Order%20Question">orders@vinsyn.com</a> GENERAL CONTACT EMAIL:<a href="mailto:contact@vinsyn.com?subject=General%20Question">contact@vinsyn.com</a> MAILING ADDRESS:Vinegar Syndrome HQ100 Congress StreetBridgeport, CT 06604 Vinegar Syndrome CO1421 Dayton StreetAurora, CO 80010 PHONE:475-731-1778(M-F 9am-5pm ET) <a href="https://support.vinegarsyndrome.com/en-US/contact">Contact Form</a>