Virtual Insanity Subscriber Week 2025 - FAQUpdated 6 days ago

Note: The following FAQ is broken down into Event related and Subscription related FAQs. If you plan on signing up for the 2025 Subscription (or want to find out more) please be sure to check out the Subscription section below.

Event Related FAQ

#1. What is Subscriber Week? 

The first seven days of the new year are a celebration of all things Vinegar Syndrome! During this 7 day period, our 2025 Yearly Subscription will be available to purchase, plus we'll have new disc + merch releases, a selection of heavily discounted Daily Deals, new VSMC loyalty products, and a chance to win a free 2025 Subscription!

#2. When does it start?

The festivities will kick off at 12:01 PM EST on Wednesday, January 1st and run through Tuesday, January 7th at 11:59 PM EST. The new releases and daily deals will be added to the site at 12:01 PM EST each day of the sale. 

Please note: The website + app will be going into maintenance mode on the evening of December 29th, so we can prepare for the start of Subscriber Week 2025.

#3. What are the daily drops and deals?  

This year's Subscriber Week will bring you 3 new VS titles, 1 VSU, 1 VSP, 1 VSA, 2 exciting new releases from Cinématographe, a new Degausser Video Blu-ray + Deluxe VHS, and 16 new Partner Label releases! 

On top of the new releases, we're also offering a selection of heavily discounted titles each day. Everything from VS limited editions, 4K UHDs, box sets, Partner Labels and more! Discounts will range up to 70% off SRP and include some titles from 2024, so be sure to check the Daily Deals section each day at 12:01 PM EST to see what's new. Plus, as an added bonus we will be offering 5x VSMC Points on all Daily Deal purchases!

Important note: The '3 Regular VS' titles are included in the 2025 Subscription. Everything else (excluding the Daily Deals) will be available at a discounted rate of 50% off SRP for 2025 Subscribers.

January 1st at 12:01 PM EST

- 3 Regular VS 
- 1 VSU
- 16 Partner Labels
- New merch
- Daily Deals

January 2nd at 12:01 PM EST
- 1 Cinématographe
- Daily Deals

January 3rd at 12:01 PM EST
- 1 VSA
- Daily Deals

January 4th at 12:01 PM EST
- 1 VSP
- Daily Deals

January 5th at 12:01 PM EST
- 1 VSL
- Daily Deals

January 6th at 12:01 PM EST
- 1 Cinématographe
- Daily Deals

January 7th at 12:01 PM EST
- 1 Degausser (Blu-ray and VHS)
- Daily Deals

#4. What is the Subscription Sweepstakes?

During this sale, we will be giving away ONE free subscription to a lucky winner, sweepstakes style! To enter, all you have to do is visit the Sweepstakes page (coming soon) and redeem your Vinegar Syndrome Media Club points for an entry. 1 entry = 300 points and more entries = more chances of winning! You can enter as many times as you'd like through the course of Subscriber Week, and we'll pick the lucky winner at the end of the week. 

Note: If you already plan on purchasing the 2025 Subscription, you can still enter to win! If you are the chosen winner, we will refund your subscription purchase in full, and activate your free subscription. 

#5. Will order stacking be available?

Yes! As always, as long as you have an unfulfilled Subscriber Week order on the site, you can add to it for free up until it ships out. Just use the handy "Add to my existing order" shipping option at checkout. All Subscriber Week orders will be combined and sent out together later in the month. 

 Please note: Subscriber Week orders are not able to be stacked to existing Black Friday or Partners Only orders. All 2024 orders will be shipped out prior to Subscriber Week shipping. 

#6. When will everything ship?

We will begin shipping orders placed during this period around January 13th, with 2025 Subscriber packages being shipped first. We will work on shipping out orders through the end of January, so please allow a couple of weeks to get your order shipped out. 

#7. This is all great, but my Black Friday order still hasn't shipped yet.

We are expecting to have all Black Friday orders shipped out before Subscriber Week begins.

Subscription Related FAQ

#1. What is a Subscription?

Being a Subscriber is hands down the best way to experience all things Vinegar Syndrome and the benefits are absolutely massive. As a Subscriber, you will receive every VS branded release in 2025, with each release being 50% off SRP in the purchase price of the Subscription. This includes limited edition packaging, box sets, secret or mystery releases, and more, all automatically sent to your door 10 months out of the year.

On top of that, you will also receive exclusive 50% off SRP discounts on the following releases in 2025:

• VS Sub-Labels: VSA, VSU, VSL, VSP, Cinématographe, Degausser
• Partner Labels: Each release from our 30 (and growing!) Partner Labels
• Mélusine Website: Mélusine, Quality X, Peekarama, Distribpix, Command Cinema, and more!

Subscribers always have the option to add any additional orders to their package each month for free, with a special Subscriber shipping option. And finally, Subscriber Packages are always the first to ship out for new releases, sales and events. 

Please check out this Subscription FAQ for more details! 

#2. How much does it cost? 

We sell our Annual Subscription as a single ticket purchase. This year's subscription prices are:

US - Standard Shipping = $1,040.00

US - Deluxe Shipping = $1,160.00

Canada = $1,160.00

International = $1,240.00

Please note: The yearly Subscription is non-refundable once Subscriber Week ends.

#3. I'm going to sign up. How do I get the discounts?

If you plan on taking the plunge with us in 2025, you should purchase the subscription first, before you make any other purchases. Many of the new releases (on VS and Mélusine) and the new Partner Label titles will be eligible for the Subscriber discount. Purchasing the subscription first ensures you receive the proper discounts + shipping options at check out. All benefits will be automatically applied to your account once you make your purchase.

Important note #1: At the start of the event there will be lots of activity on the website. This means there is a chance for delays when activating new subscriptions. Please allow a short amount of time to pass if you are not immediately seeing your Subscriber pricing after purchasing a subscription. If you are experiencing any extended issues, please contact us via our Help Center.

Important note #2: Your Subscriber status may take up to 24 hours to appear on Mélusine. If you plan to place an order over there but do not see the proper discount applied, please wait and try again later. 

#4. I'm a current Subscriber in 2024, what do I need to know?

Big thanks for being with us in 2024! You will be receiving an exclusive $100 Renewal Coupon later this month, good towards renewing your Subscription in 2025. Otherwise, not much to note! 2025 is shaping up to be even bigger and better than 2024, so we hope to see you back for the year.

Quick reminder that your 2024 Subscription does end on December 29th, when the site shuts down ahead of Subscriber Week. The 2024 Subscriber Discounts do not roll over, so if you sign back up for 2025, your Subscriber Discounts will refresh and apply only to 2025 releases. 

Have a question we didn't answer? Please visit our Help Center for additional information.