CareersUpdated 14 days ago
If you are browsing the VS website, you already have a passion for film. Here's a golden opportunity to join the VS team and merge your passion with a solid high-growth career!
Vinegar Syndrome is a fast-growing entertainment company originally founded in 2012 for the preservation and releasing of cult and genre film on home video. We are quickly expanding into all other media, including: comics & print, music, toys and games, and original film production. Join a fast-paced cinema-obsessed company that has a strong DIY and indie core with limitless opportunities for growth. We offer excellent benefits, including: health/vision/dental insurance, company matching retirement plans, paid holidays, generous sick and vacation days, among others!
---RETAIL ASSOCIATE---
We are currently looking for a part time (with potential to go full time) RETAIL ASSOCIATE to work out of our Denver, CO brick and mortar media store, Vinegar Syndrome Denver. Please note: remote workers will NOT be considered for this position.
Pay: $20/hr depending on experience
Please see below for a list of job responsibilities and/or skills needed.
- Able to provide friendly, knowledgeable customer service
- Reliable, trustworthy
- Reliably handle and count cash, run credit card payments through POS system
- Must be available to work weekends and possibly evenings
- Ability to work and communicate as part of a team
- Accurately price and buy new and used media from customers
- Build sustainable relationships and trust with long-term customers
- Must be detailed oriented, organized, proactive and self-motivated
- Knowledge of or ability to learn platforms such as Shopify, Ebay, Discogs, and more, as needed
- Retail and media buying experience is a plus
Send an email with your resume to [email protected] with the below information:
Subject: VS DENVER RETAIL POSITION
Body: Include a brief intro along with your current location
Attach: Current resume and cover letter (PDF formatted)
-- CUSTOMER SUPPORT ASSOCIATE --
We are currently looking for a full time CUSTOMER SUPPORT ASSOCIATE to work out of our CT facility. Please note: remote workers will NOT be considered for this position.
Pay: $18-22/hr depending on experience
Please see below for a list of job responsibilities and/or skills needed.
- 2+ years of previous customer service experience required
- Manage large amounts of incoming customer inquiries on various platforms and devices
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with long-term customers
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Must be detailed oriented, organized and self-motivated
- Knowledge of or ability to learn platforms such as Gorgias, Shopify, ShipHero, Stamps.com, Slack and Monday
- Ability to work and communicate as part of a team
- Open to learning shipping processes and work occasionally in a fast paced warehouse environment
- Familiarity with shipping carriers such as USPS, DHL and FedEx is a plus
- Applicants with experience in eCommerce customer support is a plus
Send an email with your resume to [email protected] with the below information:
Subject: CUSTOMER SUPPORT ASSOCIATE
Body: Include a brief intro along with your current location
Attach: Current resume (PDF formatted)
