Careers

If you are browsing the VS website, you already have a passion for film. Here's a golden opportunity to join the VS team and merge your passion with a solid high-growth career!

Vinegar Syndrome is a fast-growing entertainment company originally founded in 2012 for the preservation and releasing of cult and genre film on home video. We are quickly expanding into all other media, including: comics & print, music, toys and games, and original film production. Join a fast-paced cinema-obsessed company that has a strong DIY and indie core with limitless opportunities for growth. We offer excellent benefits, including: health/vision/dental insurance, company matching retirement plans, paid holidays, generous sick and vacation days, among others!

-- CUSTOMER SUPPORT ASSOCIATE --

We are currently looking for a full time CUSTOMER SUPPORT ASSOCIATE to work out of our Bridgeport, CT or Aurora, CO facilities. Please note: remote workers will NOT be considered for this position. Also, Evie will remain here at VS (don't panic!).

Pay: $18-22/hr depending on experience

Please see below for a list of job responsibilities and/or skills needed.

Manage large amounts of incoming customer inquiries on various platforms and devices
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with long-term customers
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Must be detailed oriented, organized and self-motivated
Knowledge of or ability to learn platforms such as Shopify, ShipHero, Stamps.com, Slack and Monday
Ability to work and communicate as part of a team
Open to learning shipping processes and work occasionally in a fast paced warehouse environment
Familiarity with shipping carriers such as USPS, DHL, UPS and FedEx is a plus

Send an email with your resume to [email protected] with the below information:

Subject: CUSTOMER SUPPORT ASSOCIATE

Body: Include a brief intro along with your current location

Attach: Current resume (PDF formatted)

-- WAREHOUSE ASSOCIATE --

We are currently looking for full time WAREHOUSE ASSOCIATES to work out of our Bridgeport, CT or Aurora, CO facilities. Please note: remote workers will NOT be considered for this position.

Pay: $16-20/hr depending on experience

Please see below for a list of job responsibilities and/or skills needed.

Picking, packaging and shipping of online orders
Job entails being on your feet and lots of high-paced movement
Must be detailed oriented, organized and self-motivated
Neat and organized is a must with good direction following skills
Occasional lifting of boxes weighing as much as 50 lbs and the operation of a pallet jack
Knowledge and experience with shipping platforms & technology such as ShipHero, Shopify, Monday and Slack is a plus, but not a requirement
Must be able to work as part of a team in a warehouse environment
Must be comfortable working with and managing inventory of various types of product

Send an email with your resume to [email protected] with the below information:

Subject: WAREHOUSE ASSOCIATE

Body: Include a brief intro along with your current location

Attach: Current resume (PDF formatted)

CareersUpdated 2 months ago