Note: The following FAQ is broken down into Event related and Subscription related FAQs. If you plan on signing up for the 2025 Midway Subscription (or want to find out more) please be sure to check out the Subscription section below. Event Related F
June Partners Only Month has become an annual tradition at VS, allowing us to focus on fulfilling your Halfway to Black Friday orders while giving our Partner Labels a chance to shine! The event kicks off Sunday, June 1st at 12:01 PM EDT and will run
We always love to hear from our valued customers, but during our Halfway to Black Friday sale we receive (literally) thousands of emails with various questions and concerns. In an effort to minimize the number of emails we receive during this hectic
Wednesday, April 23rd. Over the next several weeks, we will move our warehouse operations into our new facility. Orders placed between now and 11:59 PM EDT on April 30th will, in most cases, ship out normally without delay. Orders consisting of non-p
General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin
#1. What is Order Stacking?. This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add t
The Vinegar Syndrome subscription is hands down the best way to experience everything VS. Whether you are a current Subscriber, want to become one, or simply want to know what all the talk is about, here are all of the details of the Vinegar Syndrome
If you are browsing the VS website, you already have a passion for film. Here's a golden opportunity to join the VS team and merge your passion with a solid high-growth career!. Vinegar Syndrome is a fast-growing entertainment company originally foun
What is the Vinegar Syndrome Media Club (VSMC)?. VSMC is Vinegar Syndrome's loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products & discount
How can I review a product?. Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review. Who is eligible to submit a review?. Customers who have placed an order with us for eligible products since
We at Vinegar Syndrome have officially launched our mobile app! Download it now on the App Store or Google Play Store!. Developing a user friendly app for our customers to ease their shopping experience has always been a goal of ours at VS. We know m
General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin
Something was missing or I received the wrong thing!Sorry to hear that. Visit our Help Center, chat with us or email us at [email protected] with the information and we’ll help you out. My stuff arrived damaged!If your item(s) were damaged during shi
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be us
This website is operated by Vinegar Syndrome LLC. Throughout the site, the terms “we”, “us” and “our” refer to Vinegar Syndrome LLC. Vinegar Syndrome LLC offers this website, including all information, tools and services available from this site to y
ORDER RELATED CONTACT EMAILS:. [email protected]. GENERAL CONTACT EMAIL:. [email protected]. MAILING ADDRESS:. Vinegar Syndrome Studios. 71 Deerfield Lane. Meriden, CT 06450. PHONE:. 475-731-1778. (M-F 9am-5pm ET). Contact Form