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June Partners Only - FAQ

June Partners Only Month has become an annual tradition at VS, allowing us to focus on fulfilling your Halfway to Black Friday orders while giving our Partner Labels a chance to shine! The event kicks off Saturday, June 1st at 12:01 PM EDT and will r

Halfway to Black Friday 2024 - FAQ

We always love to hear from our valued customers, but during our Halfway to Black Friday sale we receive (literally) thousands of emails with various questions and concerns. In an effort to minimize the number of emails we receive during this hectic

Store Policies - FAQ

General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin

Careers

***We are currently not actively hiring, but stay tuned as we will have openings in the near future***. If you are browsing the VS website, you already have a passion for film. Here's a golden opportunity to join the VS team and merge your passion wi

Order Stacking - FAQ

#1. What is Order Stacking?. This is a term we developed to describe the act of merging several orders into one large package. We first started offering this service several years ago during one of our first Black Friday sales. It let customers add t

Vinegar Syndrome Media Club - FAQ

What is the Vinegar Syndrome Media Club (VSMC)?. VSMC is Vinegar Syndrome's loyalty rewards program designed to recognize our most devoted customers. Members will earn points anytime they shop, which they can use towards exclusive products & discount

Product Reviews - FAQ

How can I review a product?. Keep an eye out for a review request email from a past purchase. Simply fill out the form and submit your review. Who is eligible to submit a review?. Customers who have placed an order with us for eligible products since

Mobile App Information

We at Vinegar Syndrome have officially launched our mobile app! Download it now on the App Store or Google Play Store!. Developing a user friendly app for our customers to ease their shopping experience has always been a goal of ours at VS. We know m

Vinegar Syndrome / Distribpix Press Release

Distribpix/Vinegar Syndrome, 100 Congress Street, Bridgeport CT, 06604. www.vinegarsyndrome.com. PRESS RELEASE. Contact:. Steven Morowitz. [email protected]. FOR IMMEDIATE RELEASE. July 25, 2023. A Home Video Merger of Epic Proportion. Bridgeport, Co

Shipping Policy

General Shipping. How do you ship?. Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed durin

Refund Policy

Something was missing or I received the wrong thing!Sorry to hear that. Visit our Help Center, chat with us or email us at [email protected] with the information and we’ll help you out. My stuff arrived damaged!If your item(s) were damaged during shi

Privacy Policy

Privacy Policy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is informatio

Terms & Conditions

TERMS AND CONDITIONS OVERVIEW. This website is operated by Vinegar Syndrome LLC. Throughout the site, the terms “we”, “us” and “our” refer to Vinegar Syndrome LLC. Vinegar Syndrome LLC offers this website, including all information, tools and service

Contact Information

ORDER RELATED CONTACT EMAILS:. [email protected]. GENERAL CONTACT EMAIL:. [email protected]. MAILING ADDRESS:. Vinegar Syndrome HQ. 100 Congress Street. Bridgeport, CT 06604. Vinegar Syndrome CO. 1421 Dayton Street. Aurora, CO 80010. PHONE:. 475-731